At Baker Bros. we care about your shopping experience with us. We want you to have
an exciting and enjoyable time, educational too, if that’s your goal. Which
is why we’re staffed with people extremely experienced and knowledgeable about
the flooring industry.
When you shop for area rugs at Baker Bros., you can also expect exceptional service.
The kind that seems to have gone out of fashion at many of today’s other stores.
World-class service is alive and well at all seven of our valley showrooms and it’s
fortified by our 60+ years in the flooring business and sales people with an average
of 15 years of flooring experience.
Here, customer service isn’t a department, it’s a culture, in our DNA.
It’s an inborn personal commitment to helping our customers, to doing what’s
right, always, and going the extra mile because the journey is worth it.
We’re the place “Where Fashion Meets Flooring” but we’re
also where you never go it alone. We’re the Arizona flooring experts that
deliver…
More service per square foot.
And our down to earth help and genuine caring doesn’t stop with the sale of
your beautiful new area rug.
Baker Bros. professionals have called on their wall-to-wall knowledge about area
rug cleaning and maintenance to help put this section together.
Below, they have summarized many valuable tips on area rug upkeep that you can perform.
So read on and learn the many ways you can protect your area rug investment both
today and tomorrow.
Our first advice, don’t pamper your new baby.
It’s important you understand that even though a handmade rug is a work of
art, it’s made to be used and walked on.
Avoiding walking on your new area rug is like keeping a new car locked up in the
garage undriven.
With usage, as the top layers of pile (in most cases wool) break, the pile looks
shinier and smoother, and with light exposure the colors look more harmonious.
In fact, with proper use, handmade rugs generally become more valuable.
And what’s wrong with that?
Remember also that handmade rugs are not easily damaged, so enjoy your handmade
rug without any worries.
Meanwhile, take the following few easy steps to make sure that your rug ages gracefully,
naturally and beautifully.
Vacuuming is politically correct but watch-out for fringe elements.
You should vacuum or sweep your rug as you would wall-to-wall carpeting. But be
careful that the fringes don’t get pulled or sucked in by the vacuum cleaner.
For consistent wear, turn, turn to this tip.
Rotate your rug 180 degrees every few months, or every year, depending on traffic
patterns.
Rotation is necessary for two reasons. First, all parts of your rug should be exposed
to light equally so that the colors fade evenly.
When colors are exposed to the sun evenly, they become harmonious and the rug ages
nicely, but if different parts of the rug receive unequal amounts of sun exposure,
over time, one side might look over faded and one side too bright.
Second, is traffic. All parts of the rug should be exposed to an equal amount of
traffic so that the pile wears evenly.
Now let’s spotlight spot cleaning.
A water spill should be dried immediately with a hairdryer set on a warm temperature.
Try to dry both sides of your rug if possible.
In case of a soft drink or alcohol spill, apply salt or baking soda to the spot
for a few minutes to absorb the color of the drink.
Then vacuum off the salt or baking soda.
After vacuuming, use a wet towel to gently wipe the stain in the direction of the
nap (the direction the pile faces).
You can wet the towel with regular or carbonated water. Be gentle; do not scrub
your rug.
For old stains, call us about our area rug cleaning service (see below). Do not
try to clean old stains yourself.
Avoid cleaning anxiety, seek professional help.
Have your area rug cleaned by us every 2 to 5 years depending on the amount of traffic
on the rug.
It is important to have it cleaned professionally because, as the rug is used, dust,
dirt and broken fiber get into the foundation.
Baker Bros. will remove dust and particles from the rug with special equipment to
get all of these elements out of the foundation before washing the rug.
We will then wash the rug using state of the art equipment, and take great care
by hand washing the fringe.
We’ll also make sure the rug is dried from the surface to the foundation before
it is used again.
Do not take your rug to general carpet-cleaning companies because the techniques
and chemicals they use for wall-to-wall carpets may not be appropriate for area
rugs.
Buying an area rug requires undercover work.
Consult with us about the proper padding to be placed under your rug.
Padding is an important element and will both stabilize and protect your rug.
Good padding also makes it safer to walk on your rug and will protect its value
and appearance.
Here’s the story on storing rugs.
If the rug is to be stored for a long time in a place without exposure to light
or air, first vacuum or broom it.
Then use mothballs (sometimes tobacco is also used) in order to protect it against
insect damage.
It is best to put the mothballs in the middle of the rug and roll the rug reasonably
tight against its nap (against the direction the pile faces) so that it looks like
a cylinder.
Then store the rug in a dry location.
To repair your rug, fix your attention here.
Repairing a handmade rug, similar to weaving, is very time consuming and labor intensive;
as a result, repair can sometimes be costly.
Therefore, when considering repairing a rug, factor in the cost of repair in comparison
to the value of the rug.
Sometimes, it is better if collectible items remain in their original state and
not be repaired because their value might actually decrease by any change, even
if the change appears good.
Getting the opinion of a professional is always a good idea. Please don’t
hesitate to contact us.
Also, ask us about Baker Bros. Floor Care and Cleaning, our professional
area rug cleaning service. Licensed, bonded and insured experts will come to your
home and clean your area rugs using industry recommended methods and state-of-the-art
equipment.
Consistent cleaning and maintenance will keep your area rugs beautiful,
inviting and durable for years to come.
Look to Baker Bros. for dedicated and knowledgeable customer service during your
shopping experience and reliable, professional cleaning service down the line.
With seven valley showrooms to serve you, all of which are five times larger than
the average flooring retailer, you can count on us for…
More service per square foot.